About Us
About Us
Our Story
HAYS TOURS AND TRAVEL, established in 2018, is a professionally oriented company offering a complete range of personalized inbound and outbound packages, rates and tailor-made holidays to fit your needs. In our 4 years of experience, we have learned d that business of travel is much more than transactions. It's about building strong and long-term relationships based on trust and understanding our customers.
Our Mission
HAYS TOURS AND TRAVEL is committed to providing our clients with exceptional service a complete end to end booking solution covering all aspects of your travel needs tailored in house at an affordable prize with pro-active customer service.
Our Vision
To be leaders of multi-national travel management in the region and our clients' best partner, always providing the best possible product, with the highest quality of services.
Our Core Values
Customer care
Putting the needs of our clients first and striving to continuously provide an outstanding level of service.Commitment to excellence
Continuously seeking for higher levels of performance.Reliability
Being a dependable and trustworthy business partner, committed to offering industry-leading products and services.Integrity
Building productive, longstanding relationships by being truthful and promoting open communication.OUR PARTNERS
We partner with hotels in Kenya to enhance ease of making bookings as per our customer needs.
MANAGEMENT EXPERIENCE
Our qualified Management team has over two decades of experience. Each member of the senior management will dedicate as much time as necessary to ensure that our clients are satisfied and a successful continuation of business is maintained. All of whom are well oriented in customer satisfaction and are trained and qualified in the fields that they excel in.